Workforce management services denote tools that help to manage employees and work processes. Plus, they cover an assortment of services related to a business. It can help businesses and their management level to comply with labor laws and regulations and set short-term as well as long-term goals, too. If that isn’t enough, you can also manage customer experience through well-synchronized interactions.
Any organization needs to choose the right tools for better planning and strategizing so that the business can reach the zenith of success. With a wide range of workforce management tools available in the market, it can be a lot to finalize one. So, while choosing the best workforce management software one has to check the features and find out if that is what their business needs to thrive in a competitive and ever-changing market.
To help you find your safest resort, we are here with a list of the best workforce management tools thriving in the market.
Top 5 Best Workforce Management Software
Given underneath is a list of the top five workforce management software with remote capabilities, and their features, that will make the decision easy.
1. ProHance
The leading remote workforce management tool ProHance is at the forefront today, due to its high-end capabilities. This software provides real-time insights into the workforce, keeps time, optimizes schedules, and also takes care of employee work-life balance. ProHance can take care of hybrid teams working on multiple projects across the globe with unbiased ease, too. The software ensures that the managers can measure the capabilities of the team members well in advance, before assigning work. This leads to proper resource allocation, whereby employees are well aware of the deadline of the work assigned and the project.
Managers and leads can check the workflow reports almost instantly, without having to spy on the employees through other available means, like in-built cameras and activity trackers. Thus, ProHance is hailed as the next-generation productivity tracking tool with the right approach that leads to customer satisfaction. With all tasks being tracked remotely, and deadlines getting accomplished, the customers also get the right output from a business, which ensures their satisfaction.
Unique Features:
- Activity dashboard
- Activity tracking
- Attendance management
- Automated scheduling of tasks
- Budgeting
2. Zendesk Acquired Tymeshift
Zendesh has long been held in high esteem as an excellent customer support tool, but now there is more good news in store for businesses. After the acquisition of Tymeshift, the software has incorporated workforce management capabilities through AI mechanisms. Now, businesses can rework their strategies seamlessly for better output and enhanced all-around productivity. The combination of two market leaders has led to new tools for complete workforce forecasting, automatic scheduling, and reporting features. However, in order to use Tymeshift, one has to become a Zendesk customer first. Going by the huge response from the industry, that does seem like one of the best decisions for a business today. If your business wants the most high-end and comprehensive tools for multiple departments, this is the workforce management services tool that you should buy.
Unique Features:
- Real-time activity tracking
- Automated scheduling
- Customizable reporting
- Unique customer support management
- AI-powered predictive capabilities
3. Papaya Global
Another innovative global workforce and payroll solution that promises to give remote working a boost is Papaya Global. This end-to-end workforce and payroll solutions management platform promises to solve the challenges of complex salary calculations of a global workforce with ease. Additionally, it brings with it services like onboarding, daily workflow management, compliance, and benefits administration under its wings. Moreover, Papaya Global also guards data with a lot of integrity. Now, HRs will find it easy to find out local laws and maintain compliance for a global workforce. It makes use of banking integrations with leading MNC banks to process cross-border payments in more than 12 global currencies. Its robust analytic tools and data intelligence modules enable the generation of reports on a single window. The remote workforce management tool integrates well with business intelligence software to provide deeper insights to the decision-makers and help them make informed decisions.
Unique Features:
- Workforce analytics
- Real-time monitoring
- Employee-accessible windows
- Payroll integrations
- Global payments facilitation
4. Deel
Another top remote workforce management tool for this year is Deel. It helps organizations to manage and administer benefits to a global workforce. Under this all-in-one HR platform, managers can hire remote employees, contractors, and vendors from across the globe and manage them effectively. It also allows the management of international taxes and compliances. Amazingly, this new-age software can also integrate with other software like Slack, to enable communication between departments and collaborative sharing of documents. As a manager, you can also perform employee engagement surveys, leave management tasks, and automation of other routine tasks. The Deal Engage Plan facilitates the scheduling of meetings with staff across different time zones, with zero error.
Unique Features:
- Unified contractor payment management
- Payroll management
- Monitoring team workflows
- Onboarding and offboarding assistance
- Quick reporting and analytics
5. Connecteam
It is one of the best workforce management software for remote teams. This comprehensive employee management application is designed for global teams. You can also call it the one-stop shop for employee scheduling, timekeeping, and communication. It is a virtual office that one can carry with them, irrespective of their location. It incorporates several task management functions, communication tools, and time management functions. You can refer to checklists on your mobile with equal ease, that too on the move. Additionally, it comes with integration capabilities with Google Calendar, Gusto, and Quickbooks which makes it more enticing.
Unique Features:
- Great interface with single-window dashboard
- Real-time monitoring
- One-click payroll
- Geofencing
- Supports deskless staff
End Note
To conclude, choosing the best workforce management software for your business is now easy. Check out the features that will align with the business objectives, and get it on board. Hybrid and remote workforces are the future and thus, an organization needs to adopt the right remote workforce management tools that help in establishing and reaching the goals that are in the best interest of the business.
ProHance seems to be one of the best for its employee and customer support functions. Additionally, its robust objective measurement system with performance management, workflow management, billing, and payroll management features act as an icing on the cake. Go for ProHance if you want one-stop solutions for your business that surpass global borders.